Monitoring - We've implemented a fix and all debit card top-ups should be working as normal.
Jan 14, 16:26 GMT
Jan 14, 16:26 GMT
Update - We're continuing to work with our partners to investigate the issue.
Jan 4, 12:25 GMT
Jan 4, 12:25 GMT
Investigating - Some debit card top-ups are unavailable at the moment. We’re sorry for the inconvenience – we’re working to identify the issue and bring these back as soon as possible. All other top-up options are available as normal.
Jan 2, 13:50 GMT
Jan 2, 13:50 GMT
Monese app
?
Operational
Monese for web
?
Operational
Account opening
?
Operational
Card payments
?
Operational
ATM withdrawals
?
Operational
Outgoing transfers
?
Operational
Incoming transfers
?
Operational
Card top-ups
?
Operational
Cash top-ups
?
Operational
Account help and support
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance