Identified - Our partner has identified the issue and is working on a fix.
Oct 20, 16:32 BST
Investigating - One of our technical partners is experiencing an outage, which is affecting outgoing international transfers to Brazil. That means transfers to Brazil (in Brazilian real) won’t go through at the moment. Sorry for the inconvenience – we’re working with our partner to identify the issue and fix this as soon as possible.
Oct 19, 08:51 BST
Monese app ? Operational
Monese for web ? Operational
Account opening ? Operational
Card payments ? Operational
ATM withdrawals ? Operational
Outgoing transfers ? Degraded Performance
Incoming transfers ? Operational
Card top-ups ? Operational
Cash top-ups ? Operational
Account help and support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Monese API response time
Fetching
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

Unresolved incident: Issue with transfers to Brazil.

Oct 19, 2020
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.