All Systems Operational
New Account Opening ? Operational
Card transactions ? Operational
Payments ? Operational
Monese App ? Operational
Cash Deposits ? Operational
Account Help and Support ? Operational
Cash Withdrawals ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to planned Barclays maintenance, the outbound faster payments service will be unavailable on Saturday 5th August 2017 at specified times. Customers are advised to make critical payments before the maintenance begins.
Posted on Jul 25, 09:41 BST
Past Incidents
Jul 28, 2017

No incidents reported today.

Jul 27, 2017

No incidents reported.

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017
Resolved - This incident has been resolved.
Jul 24, 13:05 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 12:30 BST
Identified - The issue has been identified and a fix is being implemented.
Jul 24, 12:25 BST
Investigating - We are currently investigating this issue.
Jul 24, 12:25 BST
Jul 23, 2017
Completed - The scheduled maintenance has been completed.
Jul 23, 18:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 BST
Scheduled - Due to essential Barclays maintenance, their File Gateway service will be unavailable on Sunday 23rd July 2017 which means neither inbound nor outbound Faster Payments will be processed at these times.
Jul 21, 13:27 BST
Jul 22, 2017

No incidents reported.

Jul 21, 2017
Resolved - This incident has been resolved.
Jul 21, 13:22 BST
Investigating - Our banking partner is performing scheduled maintenance on critical systems affecting UK Faster Payments processing for a few hours early Sunday night.
Jul 14, 12:27 BST
Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017
Completed - The scheduled maintenance has been completed.
Jul 16, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:30 BST
Scheduled - Due to planned Barclays maintenance, their File Gateway service will be unavailable on early hours of Sunday 16th July 2017, which means that Monese incoming faster payments will be processed with a delay after the maintenance is completed.
Affected times:
inbound 03:00 - 10:00AM
outbound 00:30 - 05:30AM
Jul 14, 12:38 BST
Jul 15, 2017

No incidents reported.